Guaranty Policy:
A credit card is required in order to guarantee reservation.
Bank: Santander Serfín
Beneficiary: Hekavika
Branch: 5337
Account: 65500998944
Check in : 2:00 p.m.
Check out: 1:00 p.m.
Credit Cards Accepted:
American Express, Visa and MasterCard.
Cancellation Policy:
Must cancel within 24 hours prior to arrival date, in order to avoid fee charges.
No Show Policy:
No shows will have a one night charge.
Extra Person Policy:
Extra person charge is for $100.00 pesos per extra person in room.
Kids Policy:
Children under 12 years old are free of charge sharing room with parents.
Pets Policy:
No pets are allowed, sorry.
Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
The hotel will pay a one night stay plus taxes at a similar Hotel.
The guest will be transported by the hotel to the new hotel.
The guest will be permitted at least one phone call to his house or office.